Reservations
Advanced reservations are essential as appointments are subject to availability.
Cancellations
24 hour cancellation notice is kindly requested to help us reschedule your appointment. Any appointments not cancelled within 24 hours before appointment will be charged in full.
Consultations
All anti-ageing , acne, and pigmentation treatments have to have consultation.
Gift Vouchers
You can treat a loved one to a wide range of services or products at ISI. Gift vouchers are non refundable and valid for up to 3 months from date of issue. Gift vouchers need to be presented with appointment.
Return Policies
Product purchases are non refundable. A product will only be exchanged for credit if the patient is allergic to the product and the allergy has been diagnosed by either a medical doctor or our medical aestheticians.